DELIVERY INFORMATION - UK
We believe in simplicity and transparency when it comes to delivery costs.
Order £25 and above: free delivery
Order below £25: standard UK shipping only £1.95
Once an order is placed, we usually dispatch within 24 hours, although this may be slightly longer during busy periods.
Once dispatched, your package will usually be delivered within 2-4 working days. We use a variety of third party couriers & Royal Mail, to offer the best delivery service depending on order size and delivery location. For larger orders, a tracked service is used and signature on delivery may be required.
We deliver to anywhere in the UK that Royal Mail can deliver via 2nd class postage, including UK mainland, Northern Ireland, UK islands, and BPFO addresses. However, we do not deliver to PO boxes. For some remote locations (e.g. Highlands, Isle of Man, Shetland Islands) and BPFO, shipping time might be longer than the usual 2-4 working days which is out of our control.
DELIVERY INFORMATION - REST OF THE WORLD
Unfortunately, at this time we do not ship internationally. However, it is something we plan to do soon, so follow us on Twitter or Facebook and we'll let you know as soon as we do!
RETURNS & REFUNDS INFORMATION
We are committed to making sure 100% of our customers are happy with our service.
Please inspect your package as soon as it arrives. If there are any problems with your order, do contact us within 24 hours so we can investigate as soon as possible, and if there is a fault on our side we will rectify it to the best of our ability or offer a full or partial refund. We may require you to send back any defective items - please keep them safe until you receive the return instructions from us.
Unfortunately, as the products we sell on MeatSnacker are food and perishable, we cannot accept returns unless the products are defective in some way.
If the order has not yet been shipped, it might be possible to stop the processing of your order. Please contact us as soon as possible by email to firstname.lastname@example.org, with your order reference number, and we will make our best effort to cancel your order.
Any refunds will be made back to the original credit or debit card used for payment and may take up to 7 days to be credited back by our payment processor.